Global Digital Governance Manager for Global Bank.
Our client drives global initiatives on platforms including mobile and digital apps, social media, transactional banking and metrics, the Governance programme is responsible for ensuring all work done aligns to global standards and best practice for new and existing applications. This role typically interacts with a variety of company departments globally delivering end to end customer centric solutions, these initiatives typically require coordinating teams across different departments and even multiple locations so communication and organisation is Key. This position is highly collaborative role in the department and communication skills are key as they must have the right soft skills to deliver a message appropriately. You will be working with a wide range of people from developers to senior members of the organisation and its an excellent opportunity as it is a very visible role for internal progression within the organisation.
The candidate will be responsible for making sure digital apps conform to the correct standards, including disability standards, and approving these prior to launch. They oversee all transformation efforts and make sure they are leading in the right direction, looking at touch points and customer experience.
Skills and experience required:
- Previous experience as a Digital Governance manager ideally within financial services or possibly a digital agency.
- Project management and coordination skills, client facing skills, communication skills.
- Experience in end to end digital production and experience in digital customer experience ideally with a banking environment
- You must be able to face off to senior bank executives and work independently without supervision.