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UX Business Analyst - Digital Banking Transformation, Qliksense

Job Title: UX Business Analyst - Digital Banking Transformation, Qliksense
Contract Type: Contract
Location: London, London
Industry:
Salary: £650 - £750 per day
Duration: 12 Months
REF: UXBA/RR/0406
Contact Name: Russell Rose
Contact Email: rrose@vertuspartners.com
Job Published: over 2 years ago

Job Description

UX Business Analyst - Digital Banking Transformation - Qliksense

Our major global Banking client is looking for an experienced Business Analyst with a strong UX / User Experience background to work on a global digital transformation programme. The vision is to improve the overall customer on-boarding experience and increase corporate customers uptake and use of their Digital services and products. The roles will involve liaising directly with users and senior stakeholders to capture requirements and collaborating with various internal teams to improve the overall User Experience and customer journey. It will also include looking at use cases gathered from client focus groups and putting together a plan as to how they can improve the solutions offered to clients.

Candidates must have:

  • An extensive Business Analysis background
  • Experience of User Centred Design methodology, digital customer behaviour, sourcing of customer insight and importance of customer testing
  • Senior Product Manager stakeholder management
  • Strong exposure to analytics and data sourcing
  • Experience with CRM Frameworks
  • Some exposure to Big Data projects
  • Experience with BI dashboards/UX
  • UML/Use Cases