Communications Support Analyst
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Sector:
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Job type:
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Salary:
£60000 - £70000 per annum
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Contact:
Richard Thorndyke
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Contact email:
rthorndyke@vertuspartners.com
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Job ref:
RT1904_1492623811
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Published:
almost 6 years ago
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Expiry date:
2017-05-19
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Startdate:
ASAP
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Consultant:
ConsultantDrop
Communications Support; Cisco; Voice; Firewalls; Palo Alto; Citrix NetScaler
What is the opportunity?
An excellent permanent opportunity to join a Bank based in their London IT Operations division providing communications support to a range of users across the business. The role as a Support Technician sits within the communications space and will give you the chance to work in a growing and ambitious Bank that offers an environment that encourages growth and internal mobility.
What will you do?
- Provide end user technical support to different types of people who regularly use the Bank's dealerboard and speakerbus systems
- Operational support for voice platform as well as firewalls
- Maintain voice and network systems across the division
- Play a key role in project work when required.
What do you need to succeed?
Must-have
- Expert level knowledge of Cisco products (Call Manager, Switches, Routers)
- Knowledge around security standards and best practices
- Past experience in Voice technology support.
Nice-to-have
- Palo Alto and security technology knowledge
- Knowledge around contact centre technologies
- Previous on-call/weekend work experience

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