Digital / User Experience Business Analyst - Banking

Digital / User Experience Business Analyst - Banking

  • Location

    London, London

  • Sector:

    IT & Digital

  • Job type:


  • Salary:

    £750 - £850 per day

  • Contact:

    Danielle Swift

  • Contact email:


  • Job ref:


  • Published:

    about 6 years ago

  • Expiry date:


Digital / User Experience Business Analyst - Banking

Our major global Banking client is looking for an experienced Business Analyst with a strong UX / User Experience background to work on a global digital transformation programme. The aim is to improve the overall Digital offering and increase corporate customers uptake and use of their Digital services. The roles will involve liaising directly with users and senior stakeholders to capture requirements and collaborating with various internal teams to improve the overall User Experience and customer journey.

Candidates must have:

  • An extensive Business Analysis background
  • Experience of User Centred Design methodology, digital customer behaviour, sourcing of customer insight and importance of customer testing
  • Experience with CRM Frameworks
  • Some exposure to Big Data projects
  • Experience with BI dashboards/UX
  • UML/Use Cases

This is a fantatsic opportunity to play a critical role in the long term Digital UX banking project.