Implementations Manager - Operations (UAT/Onboarding/KYC)

Implementations Manager - Operations (UAT/Onboarding/KYC)

  • Location

    London, England

  • Sector:

    Risk & Compliance

  • Job type:


  • Salary:

    £70000 - £90000 per annum

  • Contact:

    Richard Thorndyke

  • Contact email:

  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Startdate:


  • Consultant:


Implementations; Operations; Manager; Onboarding; UAT; KYC; FX; Derivatives; Agile; Clients

My client, a reputable financial global financial services firm, is looking to hire an Implementations Manager to play a key role in their global Operations team. The client has a flagship product that they sell and implement into a number of buy-side firms and other financial institutions and you will manage the team who are responsible for the operational aspects of the onboarding, UAT and KYC.

This is a diverse role and one that will see you:

  • Take responsibility for the team's appraisals as well as short/long term goals.
  • Manage the day-to-day operations within the team
  • Act as an escalation point for each member of the team
  • Work closely with clients to understand their requirements and advise on the best implementation process to reach a successful go-live conclusion.
  • Work with stakeholders on key, strategic projects across Operations.

You will be the face of the team and play a key role in ensuring that the client-interaction and implementation are as seamless and smooth as possible.

To be right for this position, you must have experience in the following:

  • A deep understanding of the onboarding process (ideally with a vendor in the financial services space).
  • Expertise across UAT (able to write test scripts).
  • Strong management experience, preferably in a similar Operations team and on a third-party product.
  • Clear client-facing experience demonstrated on one's CV.
  • A track record of working on strategic, Agile projects.
  • An appreciation of internal controls within an organisation.
  • Strong FX knowledge and OTC Derivatives understanding (desirable).

This is a great role for a Manager entrenched in the onboarding or middle office space who knows how to interact with clients, take on requirements and execute a clear implementation process. It's an influential role in the company and one where you will be given high-level responsibilities across key, strategic programmes of work.