IT Service Desk - 1st Line - Financial Services

My client is a well-known and ambitious Financial Services company based in London - They're looking for a Service Desk Analyst to join their team focussed on supporting a diverse range of internal users across the organisation. You must be a techy at heart and ideally have some previous experience in a similar service desk or desktop support role although this doesn't need to be extensive. This would suit a bright, dynamic IT professional who is looking to move on from their first/second job in IT Support

What will you do?

• The Service Desk at this company focus on 1st Line support duties.
• Provide a first class level of technical customer service to all internal users and provide an initial resolution of these incidents where possible.
• Resolve complex technical issues
• Use your excellent communication and soft skills to do this in a timely manner

What do you need to succeed?

• You will need first-class knowledge of Windows. You will be tested on this at pre-screening stage so will need to have a proven amount of experience supporting Windows 7 in a 1st line capacity. (minimum 12 months)
• You need to have excellent communication skills

What they can offer you?

• Excellent compensation package
• Training

If this is something that you're interested in please apply below.