Change & Transformation

Lead Service Designer - Financial Services - Cheshire

Lead Service Designer - Financial Services - Cheshire

  • Location


  • Sector:

    Change & Transformation

  • Job type:


  • Salary:

    £600 - £700 per day

  • Contact:

    Emily Johnstone

  • Contact email:

  • Job ref:


  • Published:

    12 months ago

  • Duration:

    6-12 months

  • Expiry date:


Service Designer - Financial Services - Contract - Cheshire

Our client, a highly successful financial institution, is recruiting for an experienced Lead Service Designer to join their new and exciting digital transformation venture. Offering very flexible hybrid working patterns, this role will play a key part in the future of their online presence.

Prior experience in a pure Service Design role is essential.

Duties will include:

  • Analysis and understanding of customer requirements across a range of projects.
  • Streamlining existing services and making them more customer centric.
  • Engaging and influencing stakeholders at all levels. Excellent communication skills are essential.
  • Working in a collaborative manner to help guide and shape the direction of change, mapping out blueprints and strategy and taking the lead in terms of strategic direction.

Please note, this is a PAYE contract via an Umbrella.

Based out of their office in Cheshire they have a flexible hybrid approach. Most people go in 1-2 times per week.