Production Support Engineer - FX - FIX - Linux - Python - Networking

My client, a reputable financial services company, is looking to hire Production Support Engineer to join a production engineering team that supports their FX Markets business in London. This technical team supports the client's product suite that is used by a number of internal and external users, so it will be important that the right person ensures that these systems are running smoothly and that the business and other users are provided with an outstanding level of technical support.

The suite of global applications you will be supporting will give you exposure to various areas including development, testing and deployment. You will need to have supported a trading platform before, ideally within the FX space. Some of the responsibilities include:

• Performing complex troubleshooting on technical issues that arise and ensuring users are kept up to date with regular updates on system status.
• Performing L1 & L2 support and escalating to L3 when necessary.
• Working in a follow-the-sun model and performing end of day handovers to counterparts in offshore locations.
• Working both project and BAU tasks

To be right for this, you need to have the following skill set:

• Technical Support experience on a real-time trading system, preferably in the FX business (although other business areas are also acceptable).
• Strong experience working with FIX Protocol.
• Bash/Python scripting experience (advantageous)
• SQL
• Linux (navigating/commands etc)
• Networking basics

This is a fantastic opportunity to join a highly respected Support team within the financial services space. You will be expected to be onsite 5 days a week and there may be some weekend work from time-to-time. The role will pay between £70k-£90k + a discretionary bonus.