Service Designer - Banking - Contract - Manchester/Cardiff
Our client, a highly successful financial institution, is recruiting for an experienced Service Designer to join their new and exciting digital transformation venture. Offering very flexible hybrid working patterns, this role will play a key part in the future of their online presence.
Duties will include:
- Analysis and understanding of customer requirements across a range of projects, particulalry their mobile app.
- Streamlining existing services and making them more customer centric.
- Engaging and influencing stakeholders at all levels.
- Working in a collaborative manner to help guide and shape the direction of change, mapping out blueprints and strategy and taking the lead in terms of strategic direction.
This role can be based in either Manchester or Cardiff and offers very flexible hybrid working options.
Please note, this is a PAYE contract via an Umbrella.